Terms & Conditions

Terms & Conditions

Ya Ya Creations Terms and Conditions (Updated November 2026)

These are the terms and conditions for the websites owned and operated by Ya Ya Creations, Inc. and its affiliated entities (collectively “Ya Ya Creations”, “we”, or “us”) including tableclothsfactory.com, efavormart.com, tcflinens.com, silkflowersfactory.com, ehomemart.com, quickcandles.com, save-on-crafts.pro, and candles4less.com, and their subpages (collectively referred to as the “Sites”).

These Terms and Conditions ("Terms") set forth the rules and guidelines that govern your use of the Sites and the purchase of any products offered for sale on the Sites ("Products"). By using the Sites or purchasing Products, you enter into a binding agreement with Ya Ya Creations.

Important: These Terms include a mandatory arbitration provision and a class action waiver, which means you are waiving your right to a trial by jury or to participate in a class action lawsuit. Arbitration is the sole means for resolving any disputes, unless otherwise stated or unless you choose to opt-out.

Please read these Terms carefully before accessing or using the Sites or making any purchases. If you do not agree with all the requirements outlined in these Terms, do not use the Sites or buy any Products. For any questions, you can contact us at [email protected].

Updates to These Terms

We may update these Terms from time to time. We may give notice of updates by posting the updated Terms on the Sites or by any other reasonable means. Your continued use of the Sites following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

License

Ya Ya Creations grants you a personal, non-exclusive, non-transferable, and revocable limited license to access and use the Sites strictly for personal purposes and in compliance with these Terms. If Ya Ya Creations updates the Sites, these Terms will also apply to any such updates unless a separate license agreement accompanies the update. All rights that are not explicitly granted in these Terms are reserved by Ya Ya Creations. You may download, print, and access materials from the Sites as long as you retain all proprietary notices, trademarks, and other identifying information found on those materials. All other rights remain with Ya Ya Creations.

Ownership and Content on the Sites

The Sites contain various materials related to Ya Ya Creations’ products and services, including but not limited to text, images, screenshots, files, designs, videos, audio clips, graphics, logos, button icons, software, and other content (collectively, the "Content"). This Content includes trademarks, service marks, copyrights, and other intellectual property owned by Ya Ya Creations, its licensors, or third parties.

All rights, title, and interest in the Content and the Sites belong to Ya Ya Creations, its licensors, or third parties and are protected by U.S. and international copyright, trademark, trade dress, patent, and other intellectual property laws. Using the Sites does not give you any ownership or rights to the Content beyond what is explicitly stated in these Terms.

Unless otherwise permitted by these Terms, you may not copy, reproduce, distribute, publicly display, or otherwise exploit any portion of the Sites or their Content without prior written permission from Ya Ya Creations. This includes actions such as uploading, posting, mirroring, or transmitting Content to other websites, computers, or servers for commercial purposes.

No part of the Sites or their Content should be interpreted as granting any license or right to use the Sites or the Content unless explicitly allowed by these Terms or with our prior written consent.

No Guarantee of Site Access

We reserve the right to modify, update, or make changes to the information, services, products, or other materials on these Sites at any time, at our sole discretion. We may also discontinue the Sites or limit your access without prior notice. We are not responsible for any harm or damages arising from the removal or restriction of access to the Sites. Additionally, we may impose restrictions or limits on your use or access to certain parts of the Sites, at any time and without liability or notice.

The Sites, as displayed on or accessed from your mobile device or computer, may not be available in every language or region. We do not guarantee that the Sites are suitable or accessible in every location. If you choose to access the Sites, you are responsible for complying with all relevant local laws and regulations.

Third-Party Websites

Our Sites may hyperlink to sites not maintained by or related to Ya Ya Creations (“Third-Party Sites”). Such hyperlinks are provided as a service to users and are not sponsored by or affiliated with these Sites or Ya Ya Creations, and Ya Ya Creations does not endorse and makes no representations or warranties about the Content, completeness, or accuracy of those Third-Party Sites. Information you submit at a Third-Party Site accessible from these Sites is subject to the terms of that site's privacy policy, and Ya Ya Creations has no control over how your information is collected, used, or otherwise handled. We are not responsible for any loss or damage arising from your access to or use of Third-Party Sites. We do not monitor, verify, or control the content of any Third-Party Sites. If you decide to access any Third-Party Sites, you do so entirely at your own risk and subject to the terms and conditions of use for such sites.

Information You Provide and We Collect

The collection and handling of your personal information are governed by our Privacy Policy, which also covers our collection of technical data related to your visits to and interactions with the Sites. California residents have certain consumer rights as outlined in our Privacy Policy, under the California Civil Code Section 1789.3 and the California Consumer Privacy Act.

Chat, Calls, and Communications Monitoring

When you communicate with us through live chat, chatbots, email, text message, phone, or other messaging features on or connected to the Sites, you acknowledge and expressly consent to those communications being recorded, monitored, transcribed, stored, and reviewed by Ya Ya Creations and by third-party service providers acting on our behalf. We use these communications to respond to your requests, process orders, provide customer service, conduct quality assurance, prevent fraud, and improve our Sites and services, as further described in our Privacy Policy. Our service providers may process these communications only to provide services to us. You consent to this recording and monitoring by using these features, and you should not use them if you do not consent. Please do not share sensitive personal information, such as full payment card numbers, through chat.

 User Conduct

By using the Sites, you agree to follow these Terms and refrain from engaging in actions or communications that: (a) are obscene, fraudulent, indecent, defamatory, abusive, harassing, or threatening, or that disrupt others' use of the Sites; (b) contain viruses, malware, worms, or other harmful elements intended to damage, interfere with, or steal any system, data, or personal information; (c) promote illegal activities; (d) violate intellectual property or proprietary rights, including copyrights, trademarks, or trade secrets of third parties; (e) infringe on the privacy rights of individuals, including other Site users; (f) disrupt or impede the operation, access, or usability of the Sites for other legitimate users; or (g) violate any applicable local, state, national, or international law.

Furthermore, you agree not to (h) attempt to gain unauthorized access to any part of the Sites or our networks, systems, or servers through hacking, password mining, or any other illegal methods. You are also prohibited from (i) accessing, copying, monitoring, circumventing, or creating derivative works from any part of our Sites, systems, or servers in an effort to obtain any Content, materials, documents, or information through means not intentionally provided through the Sites. You also agree not to sell, license, or distribute any such Content, materials, documents, or information. We reserve the right to prohibit such activities at our sole discretion.

Without limiting the foregoing, you agree not to (j) use any robot, spider, scraper, crawler, automated agent, or other automated means or manual process to access, collect, harvest, index, or copy any part of the Sites or the Content, including product listings, images, descriptions, pricing, reviews, or User Content; (k) use any part of the Sites or the Content to develop, train, fine-tune, test, or improve any artificial intelligence, machine learning, or large language model, or any dataset intended for such purposes; (l) circumvent or interfere with any rate limits, bot-detection, access controls, or other technical measures on the Sites; or (m) use the Sites or the Content to build or support a competing product, service, or database. Any such use is unauthorized, exceeds the license granted in these Terms, and may result in termination of your access and legal action, including claims for injunctive relief.

You acknowledge that the Sites, along with any related blogs, articles, or information, are provided for informational purposes only. The opinions expressed by the authors of these articles, including our employees and guest contributors, reflect their individual views and do not represent the official views of Ya Ya Creations.

Except where specifically allowed, you may not rent, lease, lend, sell, redistribute, or license any Content, Site materials, products, or services, nor may you create derivative works from the Sites or their Content. You also may not copy, modify, or attempt to extract the source code of the Sites or their services without explicit permission.

If you create an account to access the Sites, you agree to provide accurate, current, and complete information to Ya Ya Creations. You are responsible for maintaining the security of your username and password and assume all responsibility for any activity under your account. Please notify Ya Ya Creations immediately if you suspect unauthorized use or loss of your login credentials.

User Content Guidelines

When you post images, reviews, comments, or any other form of content on Ya Ya Creations’ Sites or associated platforms (such as blogs, social media, or community sites), this becomes what is known as “User Content.”

Please ensure you do not share photos or videos of others, such as friends or family, without first obtaining their permission. User Content must not include material that is defamatory, offensive, obscene, pornographic, sexually suggestive, discriminatory, hateful, or used for commercial purposes. Additionally, the platform is not meant to be used for political or policy discussions.

By sharing User Content, you confirm that you are the sole creator and owner of this User Content, or that you have obtained all rights, licenses, and permissions needed to share it, and that, to the best of your knowledge, it does not infringe on the rights of any third party. You retain ownership of your User Content. However, you grant Ya Ya Creations and its affiliates a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, adapt, edit, crop, publish, translate, create derivative works from, distribute, publicly display, and publicly perform your User Content, in any media now known or later developed, for any purpose, including advertising, marketing, and promotion on the Sites, social media, email, and other channels. You also grant us the right to use the name, username, image, likeness, and comments that you submit with your User Content in connection with that use. You will not receive compensation for this use, and to the extent permitted by law, you waive any moral rights or rights of publicity in your User Content. We are not obligated to use, display, or keep any User Content, and we may remove or edit it at any time. You also authorize Ya Ya Creations to take legal action regarding the User Content on your behalf.

Copyright Claims and DMCA Procedures

If you believe your copyrighted work has been unlawfully copied or your intellectual property rights have been violated, you may file a copyright infringement notice in accordance with the Digital Millennium Copyright Act (DMCA) by providing the following information to the email [email protected]:

• A physical or electronic signature of the individual authorized to act on behalf of the copyright or intellectual property owner.
• A clear description of the copyrighted work or other intellectual property that you claim has been infringed. If applicable, identify the specific intellectual property (e.g., trademark or patent) involved.
• A detailed description of the location of the alleged infringing Content or User Content on Ya Ya Creations’ Sites.
• Your contact information, including your address, phone number, and email.
• A statement affirming your good faith belief that the use of the disputed material is unauthorized by the copyright owner, its agent, or the law.
• A declaration made under penalty of perjury that the information provided in your notice is accurate, and that you are either the copyright owner or are authorized to act on behalf of the copyright owner.

If you believe that material you posted was removed by mistake or misidentification, you may send a counter-notification to the email above that includes your physical or electronic signature; identification of the material removed and where it appeared; a statement under penalty of perjury that you have a good faith belief that the material was removed by mistake or misidentification; and your name, address, and phone number, along with your consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which Ya Ya Creations may be found) and to accept service of process from the person who submitted the original notice. In appropriate circumstances, Ya Ya Creations will terminate the accounts or access of users who are repeat infringers.

Ordering from Our Sites

All purchases made through our Sites are subject to approval at our sole discretion. This means that Ya Ya Creations reserves the right to reject or cancel any order at any time, for any reason, even after confirmation. However, if we cancel or reject your order, you will be entitled to a refund.

All descriptions, images, references, features, specifications, products, services, and prices of products and services described or depicted on the Sites are subject to change at any time without notice. Certain measurements and other descriptions are approximate and are provided for convenience purposes only. Ya Ya Creations does not warrant that product or service descriptions or other information (including any features, specifications, images, video clips and prices) on the Sites are accurate, complete, reliable, current, or error-free. The inclusion of any products or services on the Sites does not imply or warrant that these products or services will be available or will meet your expectations. Ya Ya Creations reserves the right to alter product details, pricing, or availability without prior notice, whether the products are featured on or off the Sites. We strive to ensure that all information is accurate, but reserve the right to retract any offers and correct any errors or inaccuracies without notice.

However, once an order is complete, prices may need to be reviewed and adjusted on an exception basis. Items in your shopping cart will reflect the most recent price displayed on the item’s product detail page. This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn’t reserve the price shown at that time. It is also possible that an item’s price may decrease between the time you place it in your cart and the time you purchase it. Ya Ya Creations’ acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped or that the price or availability of an item has been confirmed.

Ya Ya Creations must receive payment before an order is accepted, unless otherwise arranged. By placing an order, you agree to the Terms and Conditions on the Site you purchase from and any additional terms related to the specific products you are purchasing.

Receiving an order confirmation does not mean we have accepted your order. We reserve the right to accept, reject, or modify orders, including supplying fewer items than ordered. If we cannot fulfill the entire order, you may choose to:

• -Proceed with the order and receive a refund for any missing items.
• -Cancel the order and receive a refund.

Please double-check your order details for accuracy. We may place orders with incorrect or incomplete information on hold without prior notification. If we cannot reach you within 7 days, your order may be canceled and refunded.

Payment Methods

We may use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your account on the Sites (your “Billing Account”). The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for any error or any act or omission by the Payment Processor. By making a purchase, you agree to pay us, through the Payment Processor, all charges at the prices then in effect, including, without limitation, all shipping and handling charges, in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You represent and warrant that you have the legal right to use any payment method(s) utilized in connection with any transaction. You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment.

The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor or otherwise, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand. Fees will be charged in the local currency of your shipping address. You are responsible for paying all fees and applicable taxes associated with the Sites in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. If your Payment Method is not authorized or accepted, Ya Ya Creations reserves the right to cancel your order without notice and with no further liability or obligation to you. Ya Ya Creations reserves the right to stop accepting credit cards from one or more issuers at any time and for any reason.

Tax charges are based on applicable federal, state, provincial, and harmonized sales tax rates based on the delivery address associated with your order. Where required by law, sales tax will also be applied to the shipping and handling charges. If you are making a purchase for a tax-exempt organization or are an individual that qualifies for a tax exemption, please contact our customer service team at [email protected] to verify your tax exempt status and receive a refund of tax amounts for which you qualify, if any. All requested forms and information must be received and verified by our customer service team before a tax refund can be processed. For orders shipped to Canada, our designated carrier (currently UPS) or its customs broker generally acts as the importer of record and clears the shipment through Canadian authorities on your behalf. Applicable duties, taxes, and brokerage or clearance fees will either be shown and collected at checkout or be charged by the carrier to you at or before delivery, as indicated during checkout. Where permitted, you may choose to act as the importer of record, in which case you are responsible for customs clearance, related filings, and any duties, taxes, or fees, and for seeking any refund or rebate from the Canadian government. Ya Ya Creations is not responsible for amounts the carrier or customs authorities assess, for delays caused by customs clearance, or for refunding duties, taxes, or brokerage fees on refused, abandoned, or returned shipments, except as required by law. You agree to give us and our carrier accurate information needed for customs clearance.

Order Changes, Cancellations, and Errors

To ensure fast processing, we typically cannot change or cancel orders once they are being prepared for shipment. Please review your cart carefully before finalizing your order. If you need to make a change or cancellation, contact us immediately via live chat.

If your request is submitted outside of business hours (Mon-Fri | 5:00 am - 9:00 pm PST, Sat-Sun | 9:00 am - 6:00 pm PST) email us at [email protected] before the next business day starts. While we will do our best, we cannot guarantee that changes or cancellations will be processed in time.

Out of Stock Items

When an item in your order is out of stock, you may be notified via email or phone. Depending on the order, we may offer several options:

1. Partial Shipment: We may offer to ship the available items first. If you choose this option, we may choose to ship separately, or will refund you for the out-of-stock items using the original payment method.
2. Full Shipment Later: You can wait for the out-of-stock items to be restocked, and we will ship your entire order when those items become available.
3. Order Cancellation: If neither option works for you, you may cancel the order entirely. In this case, a full refund will be issued, and you will receive confirmation via email.

Handling Order Errors

Order errors include situations where items are damaged, incorrect, or missing from your order. It’s important that you review your order immediately upon receipt. If you find any issues, please notify us within 7 business days of receiving your order, so we can resolve the issue for you. If we don’t hear from you within this timeframe, we’ll assume everything with your order is correct, and we may no longer be able to assist with any issues that come up later.

Shipping Carrier Issues

We are not responsible for any mistakes or delays caused by shipping carriers once the order leaves our warehouse. Here are important points to note:

1. UPS Claims: If UPS is used and makes an error (damages, wrong delivery, delayed expedited packages, etc.), you may request us to file a claim on your behalf.
2. USPS Claims: No claims can be filed if the shipping carrier used is USPS.
3. Shipping Delays: Delays caused by weather, natural disasters, accidents, or if you are unavailable for delivery, are outside our control. These issues will not be considered late deliveries, and we are not responsible for them.
4. Shipping Refunds: Refunds on shipping costs will only be processed if the carrier approves your claim. If the shipping carrier does not reimburse the shipping fees, we cannot offer compensation, as your order left our warehouse in a timely manner. Please note that UPS Ground is not guaranteed for specific delivery times. We are not responsible if you are unavailable at time of delivery. Such circumstances will not be considered a late delivery.

Returned or Refused Packages

If a package is refused at the destination or returned after multiple failed delivery attempts (due to reasons such as an incorrect or incomplete address), the following rules will apply:

1. Shipping Costs Deducted: The original shipping cost will be deducted from the refund, even if the order was shipped using a free shipping method.
2. Return Shipping Costs: For refused or returned packages, any return shipping fees and customs or duty charges (for international orders) will also be deducted from your refund.

Dye Lot Variations in Products

Due to high demand, we work with multiple manufacturers, and slight variations in color or shade may occur between batches of the same product. While we guarantee color consistency within the same order (e.g., all 500 Red Satin Napkins will match), reorders placed at a later date may not match exactly.

Returns of Non-Qualifying Merchandise

Please be aware that merchandise that does not meet our return qualifications (used, opened, etc.), or items returned after the permitted return period, will not be accepted. In such cases, the items will remain your property, and it will be your responsibility to arrange for their pickup from our warehouse within 14 days of the return delivery. If we are not contacted, or if pickup arrangements are not made within this time, we will assume the merchandise is no longer wanted. At that point, we reserve the right to dispose of the items without offering any compensation to you, the customer.

Disclaimer of Warranties

The Sites and their contents are provided “as is” for general information purposes without any warranties or guarantees.

We do not guarantee that your experience with the Sites will be uninterrupted or error-free, that defects will be fixed, or that the Sites or their servers are free of viruses or other harmful elements. You assume full responsibility for your use of the Sites and any reliance on its Content.

We expressly disclaim any and all warranties, whether express or implied, oral or written, including but not limited to implied warranties of merchantability, quality, security, timeliness, accuracy, fitness for a particular purpose, and non-infringement.

This disclaimer does not apply in New Jersey, where different legal standards may apply.

Limitation of Liability

In no event shall Ya Ya Creations, its affiliates, subsidiaries, or any of their officers, directors, employees, sponsors, or agents be held liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your use of these Sites or the information presented on these Sites, even if Ya Ya Creations has been informed of the possibility of such damages. This limitation applies regardless of whether the claims are based on contract, tort, negligence, strict liability, or any other legal theory.

Your sole and exclusive remedy for dissatisfaction with the Sites is to cease using it. Regardless of the aforementioned limitations, Ya Ya Creations’ liability under these Terms will not exceed either the amount you spent to use the Sites, if any, or $500, whichever is less. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you in whole or in part.

Any claims arising from these terms must be filed within one (1) year from the date the claim arises, or they will be considered permanently barred. All claims you file are subject to the limitations of liability outlined above.

Dispute Resolution by Binding Arbitration and Class Action Waiver

These Terms, along with any issue or disagreement that arises from or is related to your use of the Sites, the Privacy Policy, or any transaction with Ya Ya Creations (including the purchase of products from the Sites), shall be governed exclusively by the laws of the state of Delaware, and not by the 1980 U.N. Convention on contracts for the international sale of goods. If a dispute arises under these Terms, both parties agree to first attempt to resolve it informally by sending a written description of the dispute, supporting documents, and proposed resolutions. You must send your dispute notification to: Ya Ya Creations, Inc., 13155 Railroad Ave., City of Industry, CA 91746, Attn: General Counsel. Ya Ya Creations will contact you at the billing address you provided when purchasing a product or another address you’ve submitted through the Sites.

If the dispute remains unresolved, both parties agree to submit it to binding arbitration before a single arbitrator, governed by the American Arbitration Association (“AAA”) and exclusively in the state or federal courts located in Los Angeles County, California. Either party may initiate arbitration by submitting a written request to the AAA and notifying the other party. Arbitration will proceed according to the AAA’s Commercial Dispute Resolution Procedures, specifically the Supplementary Procedures for Consumer-Related Disputes, as in effect when the arbitration is requested. Ya Ya Creations will cover the filing and arbitrator fees. Any decision reached by the arbitrator may be enforced by any court of competent jurisdiction. However, the following are excluded from arbitration and may be pursued in the state or federal courts in Los Angeles County, California: (i) any claims regarding the validity of proprietary rights such as trademarks, copyrights, or trade secrets; and (ii) claims for injunctive relief, either temporary or permanent.

Unless you opt out of arbitration within thirty (30) days of either first using the Sites or submitting personal data (whichever comes first), you waive your right to participate in class actions or class-wide arbitration. To opt out of the arbitration agreement, contact us at [email protected] within thirty (30) days of first accessing the Sites or submitting personal data. After that time, opting out is no longer available.

General Provisions

These Terms, including policies and information linked from or incorporated herein, constitute the entire agreement between you and Ya Ya Creations with respect to the Sites and supersede all prior or contemporaneous communications, agreements, and proposals with respect to the Sites. If any part of these Terms is found to be unlawful, void, or unenforceable by an arbitrator or a court of competent jurisdiction, that portion will be severed, and the rest of the Terms will remain in effect. Unless specifically stated in these Terms, failure by either you or Ya Ya Creations to enforce any rights or take any action will not result in a waiver of those rights. You are not permitted to assign or transfer your rights or responsibilities under these Terms without the written consent of Ya Ya Creations. However, Ya Ya Creations may freely assign or transfer its rights and obligations under these Terms without restriction. These Terms are binding upon and will benefit both parties, along with their successors and permitted assigns.

Notice and Communication Policy

We primarily communicate via email and live chat, but may also reach out using the phone number provided on your account. Please ensure our emails are not being filtered into your spam or junk folders, as we cannot be held responsible for missed communications due to these filters.

If you need to contact us, please do so through email or our live chat system via our contact us page.

Contact Us

[email protected]